After arriving at Reception, a member of the Nursing Team will meet with you and show you to your admission area. You may be cared for in either a Day Ward or in one of our Inpatient Wards depending on the type of procedure you are undergoing.
The admission process includes a nursing assessment, measurement and recording of vital signs, blood tests and any other investigation tailored to your needs.
The Consultant Surgeon and Consultant Anaesthetist (if you are having an anaesthetic) will discuss the surgery and anaesthetic with you, outlining risks and benefits and answering any questions you may have. This is called the consent process and your written consent is required following these discussions before going for your procedure or surgery. Please take the opportunity to ask questions and have any queries you may have addressed.
A Resident Doctor is present in the hospital 24 hours per day, seven days per week. Your Consultant Surgeon will consult with you at least daily during your stay and are always contactable through the Nursing Staff and Resident Doctor. If you are having a general anaesthetic, your Consultant Anaesthetist will consult with you as needed during your stay.
The clinical team will tailor your care and treatment to your individual needs, and we would encourage you to actively engage with the team about your care needs.
Visiting times
Visiting times are flexible. However, we do ask that visitors are reasonable with their visiting times and are considerate towards other patients. Visitors are also not permitted to stay overnight with patients.
**Please note that due to Covid-19 restrictions our Visitor Policy is subject to change. Please check at time of check in**
Catering
An excellent catering service is provided by our in-house chefs and catering teams. Please let the nursing staff know if you have any special dietary needs. Meals are provided at the following times:
Breakfast |
7.00am – 7.30am |
Mid-Morning Break |
10.00am – 10.30am |
Lunch |
12.30pm – 1.00pm |
Afternoon Tea |
3.00pm – 3.30pm |
Evening Meal |
5.00pm – 5.30pm |
Supper |
8.00pm – 9.00pm |
We can also provide visitors with refreshments at the above times.
A menu is available on request.
There are also vending machines available for use on site.