SARS- Subject Access Request

How to Submit a Subject Access Request (SAR) at Kingsbridge Private Hospital

Under the General Data Protection Regulation (GDPR) and UK Data Protection Act, individuals have the right to access personal data held by organizations. Kingsbridge Private Hospital is committed to transparency and protecting your rights, making it straightforward to request access to any personal data we hold about you.

What is a Subject Access Request (SAR)?

A Subject Access Request (SAR) is a request for access to personal information that Kingsbridge may hold about you. This includes information such as medical records, appointment details, billing information, or any other data we have stored in our systems as part of your care.

How to Make a Subject Access Request at Kingsbridge

1. Complete the SAR Request Form:

   • To initiate the process, complete a Subject Access Request Form, which is available on our website or from our hospital’s administrative office. This form helps us gather all the necessary information to locate your data quickly and accurately.

2. Include Proof of Identity:

   • To protect your privacy, we require proof of identity with your request. Acceptable forms of identification include a valid passport, driver’s license, or government-issued ID card. If you are requesting on behalf of someone else, additional documentation (such as power of attorney or a signed authorization letter) is required.

3. Send Your Request:

   • Submit the completed form and your proof of identity by email to:
     • Email: privacy@kingsbridgehealthcaregroup.com

Response Time and Fees

• Response Time: Kingsbridge will respond to your SAR within 30 calendar days of receiving your completed request form and identification. In certain cases, such as complex requests, we may extend this timeframe, but you will be notified if this is necessary.

• Fees: In most cases, there is no charge for making a SAR. However, if the request is excessive, repetitive, or requires additional copies of the same information, a fee may apply to cover administrative costs. You will be informed of any fees in advance.

Information You Can Request

Under a SAR, you can request access to:

• Your medical records and treatment history
• Appointment history and billing records
• Any personal data Kingsbridge has recorded as part of your care

Kingsbridge takes privacy seriously, so only the data specifically requested within the SAR will be released.

Third-Party and Sensitive Information

We may redact or withhold third-party information or sensitive details that do not directly relate to you, in line with GDPR regulations. This is to protect the privacy of other individuals and ensure that we comply with our legal obligations.

For a smooth and timely response, please ensure all information in your SAR request form is accurate and up-to-date.